Privacy Policy

Effective date: . This Privacy Policy describes how Freshwhshoulderi, operating at freshwhshoulderi.world, collects, uses, and protects personal information in connection with our digital detox programs and related services.

1. Data Controller

Freshwhshoulderi is the data controller for personal information processed through our website and enrollment channels. Our physical address is 8100 Washington Ave Ste 220B, Houston, TX 77007, United States. For privacy inquiries, contact us using the details on reach-us.html.

2. Scope

This policy applies to visitors of freshwhshoulderi.world, prospective participants, enrolled clients of Weekend Unplug Starter, 14-Day Screen Harmony, and 30-Day Deep Reset programs, and individuals who communicate with us by phone or written correspondence. It does not apply to third-party platforms you access independently during your detox journey unless we explicitly integrate them.

3. Information We Collect

We collect only information necessary to deliver digital detox programs and maintain our business operations.

• Identity and contact data: name, email address, phone number, and mailing address when you enroll or request information.
• Program participation data: selected tier, cohort dates, attendance at sessions, habit tracker entries you voluntarily submit, and coach correspondence.
• Payment-related data: transaction references and billing status processed through secure payment partners. We do not store full payment card numbers on our servers.
• Technical data: IP address, browser type, device identifiers, pages visited, and cookie preferences collected through our website analytics in accordance with cookies.html.
• Communications: content of messages you send through our contact form, email, or phone calls when you seek support regarding digital detox products.

4. How We Use Information

We use personal information to enroll you in the correct program, deliver coaching and materials, process payments, respond to inquiries, improve program content, send administrative notices, comply with legal obligations, and protect against fraud or misuse of our services. We do not sell personal information to data brokers.

5. Legal Bases for Processing

Where applicable under US state privacy laws and general contractual practice, we rely on performance of a contract when delivering purchased programs, legitimate interests for website security and service improvement, consent when you opt into marketing or non-essential cookies, and legal obligation when retaining records required by tax or consumer protection rules.

6. Sharing With Third Parties

We share data with service providers who host our website, process payments, deliver email communications, and facilitate video sessions. These providers are bound by confidentiality obligations and may process data only on our instructions. We may disclose information if required by law, court order, or to protect the rights and safety of Freshwhshoulderi, participants, or the public.

7. Retention Periods

Enrollment records are retained for seven years after program completion for accounting and dispute resolution. Contact form submissions are retained for twenty-four months unless a longer period is needed for an open inquiry. Analytics data is aggregated and anonymized where possible after fourteen months. You may request earlier deletion subject to legal exceptions.

8. Security Measures

We implement administrative, technical, and organizational safeguards including encrypted connections via HTTPS, access controls for staff, and regular review of vendor security practices. No method of transmission over the internet is fully secure; we encourage strong passwords on any participant portal accounts we provide.

9. Your Rights

Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, opt out of certain sharing, and limit use of sensitive data. California residents may have additional rights under the CCPA. To exercise rights, contact us with sufficient detail to verify your identity. We respond within the timelines required by applicable law.

10. Children's Privacy

Our programs are designed for adults and teens enrolling with parental consent. We do not knowingly collect information from children under thirteen without verifiable parental authorization. If you believe we have collected such data in error, contact us for prompt deletion.

11. International Participants

While based in the United States, we welcome online participants from other regions. Data may be processed on servers located in the US. By enrolling from abroad, you acknowledge transfer to jurisdictions that may have different privacy standards.

12. Policy Updates

We may revise this Privacy Policy when we launch new digital detox products or when laws change. Material updates will be posted on this page with a revised effective date. Continued use of our services after posting constitutes notice of changes where permitted by law.

13. Contact

For privacy questions regarding Freshwhshoulderi digital detox programs, visit reach-us.html or call +17133323858. Email correspondence: hello@freshwhshoulderi.world.